問(wèn)題描述：
視頻會(huì)議終端注冊(cè)賬號(hào)，提示呼叫失敗并顯示錯(cuò)誤代碼
 
問(wèn)題原因：
視頻會(huì)議系統(tǒng)當(dāng)前服務(wù)器所有的異常情況都會(huì)通過(guò)SIP信令下發(fā)到客戶端，還有一部分會(huì)顯示在客戶端液晶顯示屏上，其它部分都會(huì)顯示在SIP信令上。如下圖：

 
解決辦法：
       1）根據(jù)液晶顯示的Reason Code代碼，查找信令服務(wù)器原因碼列表進(jìn)行解決。
       2）如果液晶顯示沒(méi)有提示錯(cuò)誤代碼，可以通過(guò)會(huì)議系統(tǒng)日志搜索Reason Code代碼，查找信令服務(wù)器原因碼列表進(jìn)行解決。

01xxxx		FS通用
10001	SWITCH_CAUSE_APL_COM_FORBIDDEN_BY_USER_AGENT	user agent被禁止
10002	SWITCH_CAUSE_APL_COM_MEMORY_ERROR	申請(qǐng)內(nèi)存失敗
10003	SWITCH_CAUSE_APL_COM_MISS_CONTACT	沒(méi)有contact
10004	SWITCH_CAUSE_APL_COM_INVALID_SIP_HEADER	sip頭域錯(cuò)誤
10005	SWITCH_CAUSE_APL_COM_INVALID_SIP_REQUEST_LINE	sip請(qǐng)求行錯(cuò)誤
10006	SWITCH_CAUSE_APL_COM_FORBIDDEN_BY_LICENSE_UNAVAILABLE	license不可用
10007	SWITCH_CAUSE_APL_COM_EXECUTE_API_FAILED	執(zhí)行API出錯(cuò)
10008	SWITCH_CAUSE_APL_COM_OPERATE_DB_ERROR	操作數(shù)據(jù)庫(kù)失敗
10009	SWITCH_CAUSE_APL_COM_NO_IMPLEMENTATION	功能未實(shí)現(xiàn)
10010	SWITCH_CAUSE_APL_COM_OPEN_LDAP_FAIL	ladp打開(kāi)失敗
02xxxx		FS鑒權(quán)相關(guān)
20001	SWITCH_CAUSE_APL_AUTH_USER_PASSWORD_ERROR	密碼錯(cuò)誤
20002	SWITCH_CAUSE_APL_AUTH_USER_AND_PHONE_MISMATCH	用戶無(wú)權(quán)限使用該號(hào)碼
20003	SWITCH_CAUSE_APL_AUTH_USER_NO_EXIST	用戶不存在
20004	SWITCH_CAUSE_APL_AUTH_TOO_MANY_RETRY	短時(shí)間內(nèi)重試次數(shù)過(guò)多
20005	SWITCH_CAUSE_APL_AUTH_LICENSE_EXPIRE	用戶license過(guò)期
20006	SWITCH_CAUSE_APL_AUTH_REJECTED_BY_ACL	被ACL拒絕
20007	SWITCH_CAUSE_APL_AUTH_INVALID_AUTHORIZATION_HEADER	鑒權(quán)頭域有問(wèn)題
20008	SWITCH_CAUSE_APL_AUTH_STALE	鑒權(quán)信息過(guò)于陳舊
20009	SWITCH_CAUSE_APL_AUTH_BUSINESS_ACCOUNT_MISS_COUNTRY	業(yè)務(wù)賬號(hào)沒(méi)有國(guó)別屬性
20010	SWITCH_CAUSE_APL_AUTH_SERVER_MISS_AUTH_INFO	服務(wù)器缺少鑒權(quán)信息，比如賬號(hào)存在，但沒(méi)有密碼
20011	SWITCH_CAUSE_APL_AUTH_ALGORITHM_NO_SUPPORTED_NOW	鑒權(quán)算法當(dāng)前不支持
03xxxx		FS注冊(cè)相關(guān)
30001	SWITCH_CAUSE_APL_REG_SUCCESS	注冊(cè)成功
30002	SWITCH_CAUSE_APL_REG_UNREG_SUCCESS	注銷(xiāo)成功
30003	SWITCH_CAUSE_APL_REG_PHONE_REQUIRE	要求用戶輸入號(hào)碼
30004	SWITCH_CAUSE_APL_REG_GRUU_REQUIRE	需要客戶端支持GRU
30005	SWITCH_CAUSE_APL_REG_FORBIDDEN_BY_MAX_REG_LIMIT	超過(guò)每個(gè)號(hào)碼限制的注冊(cè)數(shù)
04xxxx		FS呼叫
40001	SWITCH_CAUSE_APL_CALL_PHONE_NOT_REGISTER	被叫用戶沒(méi)有注冊(cè)
40002	SWITCH_CAUSE_APL_CALL_MEDIA_NEG_FAIL	媒體協(xié)商失敗
40003	SWITCH_CAUSE_APL_CALL_IGNORE_CALL	忽略一路來(lái)電
40004	SWITCH_CAUSE_APL_CALL_FORCE_REJECT	強(qiáng)制拒絕一路來(lái)電
40005	SWITCH_CAUSE_APL_CALL_CALL_FORBIDDEN	呼叫被禁止
40006	SWITCH_CAUSE_APL_CALL_UNALLOCATED_NUMBER	號(hào)碼不存在
40007	SWITCH_CAUSE_APL_CALL_CALL_TIMEOUT	呼叫超時(shí)
40008	SWITCH_CAUSE_APL_CALL_DND	DND
40009	SWITCH_CAUSE_APL_CALL_COMPLETED_ELSEWHERE	呼叫已在其它地方被接起
40010	SWITCH_CAUSE_APL_CALL_REJECTED_BY_ACL	被ACL拒絕
40011	SWITCH_CAUSE_APL_CALL_PATCH_SDP_FAIL	生成新的SDP失敗
40012	SWITCH_CAUSE_APL_CALL_NO_MORE_DIALPLAN_INSTRUCTION	已執(zhí)行完所有的dialplan，掛斷
40013	SWITCH_CAUSE_APL_CALL_REQUEST_TIMEOUT	UDP，發(fā)出去的invite沒(méi)有響應(yīng)，協(xié)議棧回復(fù)408
40014	SWITCH_CAUSE_APL_CALL_CALLER_CANCEL	主叫cancel
40015	SWITCH_CAUSE_APL_CALL_ALL_CALLEE_HUP	所有被掛斷
40016	SWITCH_CAUSE_APL_CALL_FWD	FWD
40017	SWITCH_CAUSE_APL_CALL_MISS_SUITABLE_DIALPLAN	沒(méi)有合適的dialplan
40018	SWITCH_CAUSE_APL_CALL_PSTN_GATEWAY_NO_CIRCUIT_AVAILABLE	呼出到PSTN網(wǎng)關(guān)失敗
40019	SWITCH_CAUSE_APL_CALL_KEEPALIVE_FAILED	通話keepalive失敗
40020	SWITCH_CAUSE_APL_CALL_FORWARD_2_CONFERENCE	通話forward到會(huì)議中
40021	SWITCH_CAUSE_APL_CALL_TRANSFER_2_CONFERENCE	通話transfer到會(huì)議中
40022	SWITCH_CAUSE_APL_CALL_GATEWAY_FWD_FORBIDDEN	網(wǎng)關(guān)禁止被遠(yuǎn)端FWD
40023	SWITCH_CAUSE_APL_CALL_GATEWAY_REFER_FORBIDDEN	網(wǎng)關(guān)禁止被遠(yuǎn)端REFER
50001	SWITCH_CAUSE_APL_SUB_ALLOC_TURN_ACCOUNT_FAIL	申請(qǐng)turnserver賬號(hào)失敗
06xxxx		FS會(huì)議
60001	SWITCH_CAUSE_APL_CONFERENCE_URI_UNKNOWN	會(huì)議不存在
60002	SWITCH_CAUSE_APL_CONFERENCE_LOCKED	會(huì)議被鎖住
60003	SWITCH_CAUSE_APL_CONFERENCE_USER_COUNT_EXCEED	會(huì)議超過(guò)大用戶數(shù)
60004	SWITCH_CAUSE_APL_CONFERENCE_USER_DUPLICATE	該用戶已經(jīng)加入會(huì)議
60005	SWITCH_CAUSE_APL_CONFERENCE_SEND_MSG_TO_MCU_FAILED	發(fā)消息給MCU失敗
60006	SWITCH_CAUSE_APL_CONFERENCE_MCU_REQUEST_SESS_FAILED	向MCU ReqSessResource，返回失敗
60007	SWITCH_CAUSE_APL_CONFERENCE_MCU_RESPONSE_IP_INVALID	向MCU ReqSessResource，沒(méi)有返回有效的MCU地址IP
60008	SWITCH_CAUSE_APL_CONFERENCE_GEN_MCU_SDP_FAILED	生成發(fā)送給MCU的SDP失敗
60009	SWITCH_CAUSE_APL_CONFERENCE_MCU_START_SESSION_FAILED	向MCUStartSession返回失敗
60010	SWITCH_CAUSE_APL_CONFERENCE_MCU_NOTIFY_QUIT	媒體超時(shí)，收到MCU推送NotifyServerQuitCall
60011	SWITCH_CAUSE_APL_CONFERENCE_ENDPOINT_ADD_FAILED	用戶endpoint加入失敗
60012	SWITCH_CAUSE_APL_CONFERENCE_USER_DELETED	用戶被剔除
60013	SWITCH_CAUSE_APL_CONFERENCE_CONFERENCE_DELETED	會(huì)議被刪除
60014	SWITCH_CAUSE_APL_CONFERENCE_URI_INVALID	會(huì)議URI不合法
60015	SWITCH_CAUSE_APL_CONFERENCE_MCU_START_AUTH_SESSION_FAILED	向MCU StartAuthSession返回失敗
60016	SWITCH_CAUSE_APL_CONFERENCE_LICENSE_AMOUNT_LIMIT	會(huì)議License并發(fā)數(shù)限制
60017	SWITCH_CAUSE_APL_CONFERENCE_MCU_KEEP_ALIVE_FAILED	會(huì)議?；钍?/td>
60018	SWITCH_CAUSE_APL_CONFERENCE_MCU_CREATE_FAILED	會(huì)議創(chuàng)建失敗
60019	SWITCH_CAUSE_APL_CONFERENCE_MCU_SET_PARAM_FAILED	向MCU設(shè)置會(huì)議參數(shù)失敗
60020	SWITCH_CAUSE_APL_CONFERENCE_MCU_NOT_CONNECTED	尚未連接上MCU
60021	SWITCH_CAUSE_APL_CONFERENCE_ALLOC_NUM_FAILED	申請(qǐng)會(huì)議號(hào)失敗
60022	SWITCH_CAUSE_APL_CONFERENCE_NOT_STARTED	會(huì)議尚未開(kāi)始，只針對(duì)預(yù)約會(huì)議
60023	SWITCH_CAUSE_APL_CONFERENCE_HAS_END	會(huì)議已經(jīng)結(jié)束，只針對(duì)一次性預(yù)約會(huì)議
60024	SWITCH_CAUSE_APL_CONFERENCE_JOIN_MULTI_ENDPOINT	同一個(gè)session嘗試加入多個(gè)endpoint
60025	SWITCH_CAUSE_APL_CONFERENCE_ENDPOINT_DUPLICATE	同一個(gè)用戶(GRUU)加入重復(fù)的endpoint
60026	SWITCH_CAUSE_APL_CONFERENCE_INVALID_C3P_REQUEST	無(wú)效C3P請(qǐng)求，如缺少信息
60027	SWITCH_CAUSE_APL_CONFERENCE_MCU_ENTRY_NOT_FOUND	創(chuàng)建會(huì)議時(shí)沒(méi)有創(chuàng)建相應(yīng)的MCU entry
60028	SWITCH_CAUSE_APL_CONFERENCE_USER_RESOURCE_NOT_FOUND	用戶資源不存在，如user、endpoint、media
60029	SWITCH_CAUSE_APL_CONFERENCE_PERMISSION_DENIED	權(quán)限受限
60030	SWITCH_CAUSE_APL_CONFERENCE_INVALID_PIN	會(huì)議密碼錯(cuò)誤
60031	SWITCH_CAUSE_APL_CONFERENCE_INVITE_SELF_MISS_USER_ENTITY	呼入到focus，沒(méi)有打到當(dāng)前用戶的user entity
60032	SWITCH_CAUSE_APL_CONFERENCE_MISS_BOOK_INFO_BY_ID	通過(guò)會(huì)議id找不到相應(yīng)的預(yù)約會(huì)議信息
60033	SWITCH_CAUSE_APL_CONFERENCE_NEW_FAILED	會(huì)議新建失敗
60034	SWITCH_CAUSE_APL_CONFERENCE_RUN_FAILED	會(huì)議運(yùn)行失敗